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Meeting, Convention, and Event Planners

Also called: Conference Planning Manager, Conference Services Manager, Convention Services Manager (CSM), Events Manager

Typical education
Bachelor's degree
41% of workers surveyed
Preparation needed
Considerable Preparation Needed
Job Zone 4 of 5
Programs in this directory
270
that lead to this career

What meeting, convention, and event planners do

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

Typical tasks

  1. 1Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
  2. 2Review event bills for accuracy and approve payment.
  3. 3Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  4. 4Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  5. 5Confer with staff at a chosen event site to coordinate details.
  6. 6Inspect event facilities to ensure that they conform to customer requirements.
  7. 7Maintain records of event aspects, including financial details.
  8. 8Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  9. 9Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
  10. 10Evaluate and select providers of services according to customer requirements.

Key skills

  • Active Listening4.0/5
  • Reading Comprehension4.0/5
  • Speaking4.0/5
  • Coordination3.9/5
  • Critical Thinking3.9/5
  • Service Orientation3.9/5
  • Social Perceptiveness3.9/5
  • Time Management3.8/5

Importance rated by workers in this career (1–5).

Knowledge areas

  • Customer and Personal Service4.3/5
  • English Language4.2/5
  • Communications and Media3.7/5
  • Administrative3.5/5
  • Administration and Management3.4/5
  • Computers and Electronics3.3/5

Importance rated by workers in this career (1–5).

Technology used

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Adobe Creative Cloud software
  • Adobe InDesign
  • Adobe Photoshop
  • ESRI ArcGIS software
  • Facebook
  • Google Docs
  • Hypertext markup language HTML
  • Marketo Marketing Automation

How to become one

Education
The most common level among workers surveyed is a bachelor's degree (41%). Most of these occupations require a four-year bachelor's degree, but some do not.
Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Where to study

Subjects that prepare for this career:

Showing 12 of 270 matching programs.

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. We have modified some of this information; USDOL/ETA has not approved, endorsed or tested these modifications. Programs are linked with the CIP–SOC crosswalk from the U.S. Department of Education (NCES). Education levels and preparation describe the United States and may differ in other countries.

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