Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Less than a high school diploma
Personal Care & Service
Ushers, Lobby Attendants, and Ticket Takers
Also called: Lobby Attendant, Ticket Taker, Usher, Visitor Services Associate
- Typical education
- Not reported
- Preparation needed
- Very Little to Some Preparation Needed
- Job Zone 2 of 5
- Programs in this directory
- 0
- none linked yet
What ushers, lobby attendants, and ticket takers do
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Typical tasks
- 1Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- 2Clean facilities.
- 3Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- 4Maintain order and ensure adherence to safety rules.
- 5Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- 6Refuse admittance to undesirable persons or persons without tickets or passes.
- 7Guide patrons to exits or provide other instructions or assistance in case of emergency.
- 8Greet patrons attending entertainment events.
- 9Search for lost articles or for parents of lost children.
- 10Settle seating disputes or help solve other customer concerns.
Key skills
- Active Listening3.1/5
- Speaking3.1/5
- Coordination3.0/5
- Service Orientation3.0/5
- Social Perceptiveness3.0/5
Importance rated by workers in this career (1–5).
Knowledge areas
- Customer and Personal Service3.8/5
- English Language3.4/5
Importance rated by workers in this career (1–5).
Technology used
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
How to become one
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
Where to study
No programs in this directory are linked to this career yet.
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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. We have modified some of this information; USDOL/ETA has not approved, endorsed or tested these modifications. Programs are linked with the CIP–SOC crosswalk from the U.S. Department of Education (NCES). Education levels and preparation describe the United States and may differ in other countries.